Date: Thu, 12 Dec 2002 14:25:04 -0700 From: Bindu Wavell <bindu@.XXX.YYY Sender: bwavell@XXX.YYY I sent the following compalint to the Denver BBB quite some time ago and have not received a response. After this whole ordeal, I'm still being billed!!! This is outrageous and must stop. -- Bindu ----- Forwarded message from Bindu Wavell <bindu@XXX.YYY> ----- X-Authentication-Warning: io.frii.com: binduwavell set sender to bindu@wavell.net using -f Date: Mon, 11 Nov 2002 15:18:30 -0700 From: Bindu Wavell <bindu@wavell.net> To: info@denver.bbb.org Cc: nfta@rkymtnhi.com, webweaver@XXX.YY Subject: Complaint Re Longmont Athletic Club To Whom It May Concern, I would like to file a complaint about: Longmont Athletic Club which is located at 10 Mountain View Av in Longmont CO 80501. Which is owned by Jim R. Richardson. The Wellness Opportunities Group in Boulder CO is also owned by Mr. Richardson. My name is Rufus "Bindu" Wavell and I live at 9999 THIS, STREET, Boulder, CO 80301. I was a member of 24hr Fitness that was at the same address as Longmont Athletic Club. Longmont Athletic Club purchased 24hr fitness several months ago. A month or two before the acquisition I canceled my membership at 24hr fitness (I had not used the facility for several months prior to canceling service.) At that time I received a cancelation notice. Once the charges for 24hr fitness stopped appearing on my credit card (July 2002) I threw out the cancelation notice. Now for some reason Longmont Athletic club has been billing me Since August 2002. I have called on two occasions and asked for them to stop billing me and refund the money they have withdrawn from my account since I am not nor ever have I been a member of their club. I spoke with a woman at 303-772-4708 today who said that she would cancel my account, but she would need the cancelation notice (which I don't have anymore) to reverse charges on my credit card. Since I never had a membership with Longmont Athletic Club and I have never used their facility (while they owned it). I feel that this is a very bad business practice. i.e. I feel that they are in effect steeling from me and not willing to return what they have stolen until I prove that they didn't have the right to steal from me! What a crock! Stealing is stealing! As a resolution I would like for Longmont Athletic Club to: 1) Stop charging me 2) Refund the money they have charged to my card (I will persue this with the credit card company and force the reversal if necessary, but that seems ludicrous.) 3) I would also like a letter from Mr. Richardson apologizing for this mistake. 4) Ideally I would like for the Longmont Athletic Club to change this policy which I believe is illegal. Sincerely, -- Rufus "Bindu" Wavell P.S. I just found the following web site which I also find very disturbing: http://samartha.net/RANTS/LAC/